Terms and Conditions of Purchase
Our terms and conditions apply to all online sales from our web site. The terms are set out below. Placing an order from this website means that you have read and agreed with all our terms and conditions, applicable at the time of the order. You may wish to print a copy for future reference.Your statutory rights are not affected. We reserve the right to change these terms from time to time without notice to you. Changes will apply to any subsequent orders received and will be posted to this site. Where a product is unavailable and suitable replacement product is in stock that matches the specification of the goods ordered we reserve the right to fulfil the order with the product that matches the goods ordered. PricesThe goods are sold at the price on our web site at the date that we receive the order from you. Prices are subject to alteration at any time without notice. All prices quoted exclude any delivery charges that may apply. Any delivery charges applicable will be shown on the order form prior to purchase. Delivery Delivery is available to UK addresses only by Royal Mail or one of our selected couriers. We will normally dispatch an order within 1 working day (*) of the order being confirmed and payment received. We will send an email to you to confirm dispatch. Current delivery charges (including postage and packing) | | | Expected delivery times(*) | | Standard delivery | £1.85 | 3 to 5 working days after dispatch | | Next day delivery | £9.00 | Next working day after dispatch (**) |
(*) working days are Monday to Friday not including Bank Holidays
(**) the order must have been received before 12:00 (Noon) on a working day. PaymentsPayments through the web site are made via a secure 128 bit encrypted server. Secure communications means that any information provided by you such as your name or credit card number, is encrypted so that it cannot be read or intercepted by other people. Privacy PolicyWe are committed to protecting your privacy. We only collect information about you to allow us to process your order. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1988). We will only ever ask for essential information that helps us give you the best service we can. We will not pass your personal information to other companies without your consent. CookiesThese are small files placed on your computer’s hard drive, or in your browser memory, when you visit our website. It helps us process your order. What cookies don’t do is store any personal or confidential information about you.
Returns Policy If you wish to cancel your order or have received a product which you are not satisfied with – please contact us within 7 working days, this must be by email or in writing. Any item returned must be received back in an unused and resalable condition complete with the original packaging.
IMPORTANT: Please send recorded delivery only. The cost of return postage will be the customers’ responsibility. Please note that our returns policy is only valid for 28 days from receipt of goods.
Faulty or damaged goodsPlease contact us and we will replace faulty products with the same product or refund back to the credit card/debit card used if the product is no longer available. Please note that our returns policy is only valid for 28 days from receipt of goods.  | Featured Products |  | |
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